LEGAL
Privacy Policy
Last updated: July 2025
1. Introduction
Literaire Milestone Book House ("we", "our", or "us") operates the website www.literairemilestone.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
2. Information We Collect
We may collect the following types of information: Personal Information: Name, email address, phone number, and delivery address when you place an order or register on our platform. Order Information: Details of books purchased, payment reference numbers (UTR), and transaction history. Usage Data: Pages visited, time spent on site, browser type, device information, and IP address collected automatically through cookies and analytics tools. Communications: Messages sent through our contact form or WhatsApp support.
3. How We Use Your Information
We use your information to: - Process and fulfil book orders - Send order confirmation and shipping updates via email - Respond to customer service enquiries - Improve our website and services - Send promotional communications (you may opt out at any time) - Comply with legal obligations - Detect and prevent fraud
4. Google AdSense and Third-Party Advertising
We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website and other websites on the internet. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and other sites on the internet. You may opt out of personalised advertising by visiting Google's Ads Settings at https://www.google.com/settings/ads or by visiting www.aboutads.info. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. These cookies allow Google and its partners to serve ads to users based on their visit to our site.
5. Cookies
We use cookies and similar tracking technologies to: - Keep you logged in to your account - Remember items in your shopping cart - Analyse site traffic and usage patterns - Serve relevant advertisements through Google AdSense You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly. Types of cookies we use: - Essential cookies: Required for the website to function - Analytics cookies: Help us understand how visitors use our site (Google Analytics) - Advertising cookies: Used by Google AdSense to serve relevant ads - Preference cookies: Remember your settings and preferences
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with: Service Providers: Third-party companies that assist in operating our website and conducting our business (email providers, shipping partners). Google Services: We use Google Analytics and Google AdSense. Google may collect and use data as described in Google's Privacy Policy at https://policies.google.com/privacy. Legal Requirements: We may disclose your information when required by law or to protect our rights.
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to: - Access the personal information we hold about you - Request correction of inaccurate information - Request deletion of your personal data - Opt out of marketing communications - Lodge a complaint with your local data protection authority To exercise any of these rights, please contact us at lmbhfarah@gmail.com.
9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: Email: lmbhfarah@gmail.com WhatsApp: +91 7304833964 Website: www.literairemilestone.com Instagram: @literaire.milestonebh